Satisfaction Survey Templates

72 Templates

Event Satisfaction Survey Form

If you want to improve your upcoming event, you can get suggestions from participants by using this event satisfaction survey template. This sample feedback form allows gathering overall satisfaction by categorizing the event services. These categories are location, content, price, speakers, organization.

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Employee Satisfaction Survey

Get to know your employees with a free online survey. Collect responses from any device. Customize in minutes with no coding. Sync responses to 100+ popular apps.

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Support Satisfaction Survey

A support satisfaction survey is used by companies to collect feedback about their customer support services.

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Anonymous Feedback Form

Create an anonymous feedback form in seconds with this ready-made template. Easy to customize and share. Works on any device. No coding knowledge required.

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Customer Service Satisfaction Survey

Now it is easy to learn how your customers are satisfied with your service thanks to this Customer Service Satisfaction Survey. No code required!

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Job Satisfaction Survey

Determine how satisfied your employees are ~ a key factor in employee retention.

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Camper Satisfaction Survey Form

Have you already organized a summer camp and wonder about campers' satisfaction? Don't you have survey questions for campers in mind and searching for summer camp evaluation form templates? Here is a summer camp satisfaction survey that you can use for measuring your campers' satisfaction and learning about their experience in the simplest way. Do not hesitate to add your own survey question and even edit the existing ones for free!

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Parent Satisfaction Survey

A Parent Satisfaction Survey is a form template designed to assess the quality of educational programs and measure parent satisfaction

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Client Satisfaction Audit

Prioritizing your client's satisfaction? Get overall feedback on both products and services of your company with this form.

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Client Satisfaction Form

Find out what clients think of your products or services with an easy-to-customize form. Share with a link or embed in your site. Analyze results with Jotform.

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Event Follow Up Survey

Use this free follow-up survey to get feedback from your customers or event goers quickly and easily!

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IT Satisfaction Survey

Let's measure how satisfied your customers are with the IT service you provide with the IT Satisfaction Survey. No code required!

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Landscape Customer Satisfaction Survey

Gathering feedback from the customers is very important as it will help you to improve your work. The landscaping survey questions on this form can help Landscape and Lawn Maintenance Companies to get feedbacks with an ease. You can get to know the customer's overall experience with your company, what did you do well, what you need to get better at along with the customer's information. Also, you can add your own customer satisfaction survey questions on this form as you like. Use this Landscape Customer Satisfaction Survey and start getting feedbacks today!

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Patient Satisfaction Survey

Gather feedback from your patients online. Easy to customize, share, embed, and fill out on any device. Keep data protected with optional HIPAA friendly features.

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Student Satisfaction Survey

Collect feedback from your students online. Great for remote learning. Customize in a few clicks. Easy to share or embed in your site. Analyze results with Jotform.

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Facilitator Evaluation Form

A facilitator evaluation form is a feedback form used by participants to evaluate courses or training programs.

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Customer Visit Report Template

A Customer Visit Report Template is a report containing data collected by a sales representative on visited customers.

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Work Satisfaction Survey

The Work Satisfaction Survey is a very important and useful form for your workplace that allows you to understand how satisfied employees are with their jobs, their pay and benefits, and the people they work with. No code required either!

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Tenant Satisfaction Survey

A tenant satisfaction survey is a form that property owners can use to ask tenants how satisfied they are with their living spaces and how likely they are to renew their leases.

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Training Satisfaction Survey

Do you know how satisfied the trainees are with your training? Let's find out with the Training Satisfaction Survey. No code required!

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Food Service Satisfaction Survey

Easily get your responses from your customers to understand their satisfaction level with the Food Service Satisfaction Survey. No coding is required!

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Project Satisfaction Survey

A project satisfaction survey is a questionnaire used by employers to collect feedback on project developments.

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Relationship Satisfaction Survey

Therapists, or relationship consultants can use this Relationship Satisfaction Survey to better understand their patients feelings and expectations. Fully customizable with no coding required.

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Employee Overall Satisfaction Survey Form

A colorful and fun Employee Satisfaction Survey Form that allows your employees to rate their overall happiness, provide their understanding of their mission and whether or not would they recommend the company to someone.

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About Satisfaction Surveys

Satisfaction Survey Templates are pre-designed forms used to measure and evaluate the satisfaction levels of customers, employees, students, patients, or any other group whose feedback is valuable to your organization. These templates help organizations gather structured insights on experiences, services, products, or events, making it easier to identify strengths and areas for improvement. Common use cases include customer satisfaction surveys after a purchase or service interaction, employee satisfaction surveys to gauge workplace morale, event feedback forms, patient satisfaction surveys in healthcare settings, and student satisfaction surveys in educational institutions.

With Jotform, users can take advantage of a powerful, no-code form builder to quickly customize and deploy satisfaction surveys tailored to their specific needs. Jotform’s drag-and-drop interface, extensive library of widgets, and integration options make it easy to add rating scales, comment boxes, conditional logic, and branding elements. Responses are automatically collected and organized in Jotform Tables, allowing for efficient analysis and follow-up. Whether you’re looking to improve customer loyalty, enhance employee engagement, or optimize your services, Jotform’s Satisfaction Survey Templates streamline the feedback collection process and help you make data-driven decisions.

Use Cases of Satisfaction Survey Templates

Satisfaction Survey Templates are versatile tools that can be adapted to a wide range of feedback scenarios. They help organizations systematically collect and analyze opinions, leading to actionable insights and improved experiences. Here’s how these templates can be used, who can benefit, and how their content may differ:

1. Possible Use Cases:

  • Customer satisfaction surveys after product purchases or support interactions
  • Employee satisfaction surveys to assess workplace environment and engagement
  • Patient satisfaction surveys in clinics or hospitals
  • Student satisfaction surveys for courses, teachers, or campus facilities
  • Event feedback surveys for attendees, sponsors, or vendors
  • Service satisfaction surveys for hospitality, retail, or public services

2. Problem Solving Points:

  • Identify pain points and areas for improvement
  • Measure overall satisfaction and loyalty
  • Collect suggestions for new features or services
  • Monitor trends over time for continuous improvement

3. Possible Owners and Users:

  • Business owners, customer service managers, HR professionals, healthcare administrators, educators, event organizers, and public service officials

4. Differences of Creation Methods:

Content and fields vary by use case:

  • Customer surveys may include product ratings, NPS (Net Promoter Score), and open-ended feedback
  • Employee surveys might focus on workplace culture, management, and benefits
  • Patient surveys often ask about wait times, staff professionalism, and facility cleanliness
  • Event surveys could include questions on logistics, speakers, and overall experience

In summary, Satisfaction Survey Templates can be tailored to fit any feedback scenario, ensuring you collect the most relevant and actionable data for your organization’s unique needs.

How to Create a Satisfaction Survey Template

Creating a Satisfaction Survey Template with Jotform is a straightforward process that allows you to gather valuable feedback efficiently, regardless of your specific use case. Whether you’re aiming to measure customer satisfaction, employee engagement, or event feedback, Jotform’s intuitive tools make it easy to design, customize, and distribute your survey.

To create a satisfaction survey template, follow these steps:

1. Start Your Survey:

  • Log in to your Jotform account and click on “Create” from your My Workspace page.
  • Choose “Form” and then select either “Start from Scratch” or “Use Template.” For satisfaction surveys, you can browse Jotform’s extensive template gallery for a head start or build your own from the ground up.

2. Select the Layout:

  • Decide between a Classic Form (all questions on one page) or a Card Form (one question per page). Card Forms are often preferred for surveys as they guide respondents step by step, reducing overwhelm.

3. Add and Customize Form Elements:

  • Click on the “Add Element” menu to drag and drop fields such as:
  • Rating scales (stars, numbers, sliders)
  • Multiple choice or Likert scale questions
  • Open-ended comment boxes
  • Dropdowns for specific categories (e.g., department, product)
  • Demographic questions (optional)
  • For customer surveys, include NPS questions and product/service-specific queries.
  • For employee or patient surveys, add questions about environment, staff, and overall experience.

4. Personalize the Survey:

  • Use the Form Designer (paint roller icon) to match your branding by adjusting colors, fonts, and adding your logo.
  • Apply conditional logic to show or hide questions based on previous answers, ensuring a personalized and relevant experience for each respondent.

5. Set Up Notifications and Thank You Messages:

  • In the Settings menu, configure email notifications to alert you of new responses.
  • Set up autoresponder emails to thank participants for their feedback.

6. Publish and Share:

  • Click on “Publish” to copy your survey link or embed it on your website, share via email, or post on social media.
  • For internal surveys (like employee satisfaction), restrict access or require authentication as needed.

7. Test and Monitor:

  • Use the Preview function to test your survey and ensure all logic and fields work as intended.
  • After publishing, monitor responses in Jotform Tables, where you can filter, analyze, and export data for reporting.

By following these steps, you can create a satisfaction survey template that is tailored to your audience and objectives, helping you collect actionable feedback and drive continuous improvement.

Frequently Asked Questions

1. What is a satisfaction survey template?

A satisfaction survey template is a pre-designed form used to collect feedback from individuals about their experiences with a product, service, event, or organization. It helps standardize the feedback process and ensures you gather relevant data for analysis.

2. Why are satisfaction surveys important?

Satisfaction surveys provide valuable insights into how customers, employees, or other stakeholders perceive your offerings. They help identify strengths, uncover areas for improvement, and guide decision-making to enhance overall satisfaction and loyalty.

3. What information is typically collected in a satisfaction survey?

Common information includes ratings (e.g., 1-5 stars), multiple-choice responses, open-ended comments, demographic details, and specific questions about products, services, or experiences.

4. Are there different types of satisfaction surveys?

Yes, satisfaction surveys can be tailored for various audiences and purposes, such as customer satisfaction, employee engagement, patient feedback, event evaluation, and more.

5. Who should use satisfaction survey templates?

Business owners, HR professionals, healthcare providers, educators, event organizers, and anyone seeking structured feedback from a group can benefit from using satisfaction survey templates.

6. How do satisfaction surveys help improve services or products?

By analyzing survey responses, organizations can identify trends, address recurring issues, implement changes, and measure the impact of improvements over time.

7. Are satisfaction survey responses confidential?

Confidentiality depends on how the survey is set up. Jotform allows you to configure privacy settings, anonymize responses, and comply with data protection regulations to ensure respondent privacy.

8. Can satisfaction survey templates be customized for specific needs?

Absolutely. With Jotform, you can fully customize templates by adding, removing, or modifying questions, adjusting design elements, and integrating with other tools to fit your unique requirements.