Help Center | Jotform

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At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

3 REPLIES

An error occurred: Unable to log in to Jotform

Asked by Nicolas Nourrisset 3 weeks ago Updated 3 weeks
0 REPLIES

G2 Review > Transfer Forms: Easier way to disconnect forms from other products for a quick form transfer

Asked by EltonCris 3 weeks ago Updated 3 weeks
4 REPLIES

I am not receiving the code to add a phone number to the account

Asked by theACGA 3 weeks ago Updated 3 weeks
4 REPLIES

Email sender ID will not swap from Jotforms to our company email

Asked by TWHC 3 weeks ago Updated 3 weeks
4 REPLIES

I need to change the account email address

Asked by Joshpomeroy 3 weeks ago Updated 3 weeks
3 REPLIES

How to disable the Jotform Sign complete email notification?

Asked by felixadamspfg99 3 weeks ago Updated 3 weeks
1 REPLIES

How to prevent 'Too many request' error message on an account that is used by multiple users?

Asked by Studentoneoperating 3 weeks ago Updated 3 weeks
2 REPLIES

Terms and Conditions widget is not hyperlinking texts

Asked by salbertglass 3 weeks ago Updated 3 weeks
8 REPLIES

Uploaded PDF is showing failed, but is still being included in the submission

Asked by Carmen_Huang 3 weeks ago Updated 3 weeks
2 REPLIES

Upload error appearing for specific user

Asked by WGSafety 3 weeks ago Updated 3 weeks