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felixadamspfg99Asked on September 9, 2025 at 10:45 PM
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Mary JotForm SupportReplied on September 9, 2025 at 11:38 PM
Hi Felix,
Thanks for reaching out to Jotform Support. I'm afraid there is no option to turn off the Jotform Sign Email that your document was signed successfully. If you would like to disable it, you can disable Jotform Sign Automation as a whole in your form. This means that you can still collect signatures in your form, but it is no longer considered a legal document. Let me show you how:
1. In Form Builder, scroll down and select your Signature field.
2. Click on the Pen icon to open Jotform Sign.
3. Toggle on the On button, which will now turn Off Enable Jotform Sign Automation.
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felixadamspfg99Replied on September 10, 2025 at 12:40 AM
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Jason JotForm SupportReplied on September 10, 2025 at 12:47 AM
Hi Felix,
I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.
Reach out again if you need any more help.
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