If you are managing a business or working in a customer support department, you know that customer feedback plays a very important role in your company. Customer feedback is information provided by customers or clients if they are satisfied or dissatisfied with a product or service they had with a company. This information is very helpful and important in understanding the areas that need improvement, satisfy customers and keep them loyal. If you are trying to create a customer feedback template for your business, consider using this free customer feedback template from JotForm.
This Customer Feedback template will serve as your guide in creating a survey from your customers. It will collect information such as customer's name, address, telephone number, email and customer feedback questions, and other suggestion. The template also has an editing tool that will allow you to add more questions or remove depending on your own preference.