quiero saber si recibire factura electronica colombiano si me cambio a plan bronce

necesitaria factura electronica a nombre de mi empresa del plan bronce

Para saber si recibirás factura electrónica a nombre de tu empresa con el plan Bronce, te recomiendo revisar la información detallada que tenemos disponible. Puedes obtener más detalles específicos sobre el plan Bronce usando el botón que aparece abajo con la etiqueta Check Bronze Plan. Además, si quieres comparar con otros planes, puedes también revisar las opciones disponibles mediante el botón Check Pricing Details. Así tendrás toda la información para tomar la mejor decisión.
Check Bronze Plan
Check Pricing Details

Hi servicioalcliente280,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the invoice will automatically generated after you completed your purchase. If you need to update/add your invoice's billing details, let us know the details here, and we'll be happy to update it for you.

Let us know if you need more help.

Buenos dias,

Gracias por su respuesta, necesitamos que la factura salga a nombre de la empresa con el Nit y datos de la empresa, por favor indíqueme por que medio le envió los datos para actualizarlos.

Hi servicioalcliente280,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

You can easily update the billing information shown on your invoices. Only takes a second—here’s what to do:

1. On your My Workspace page, click on your Profile Image/Avatar on the top-right side of the screen.

2. Next, in the menu that opens, click on Settings.

3. Go to the Billing tab in the menu on the left side of the page.

4. Then, in the Billing Information section, click on Edit on its right side.

5. Finally, update your Tax ID, Company Name or Billing Address, and then click on Save.

Give it a try, and let us know if you have any other questions.

realice el cambio de datos y luego pague el cambio de plan, pero la factura no me salio con los datos correctos

Hi servicioalcliente280,

Could you clarify which data was incorrect in the Invoice? If it was the Billing information, could you double-check that you have provided the correct information in the Billing section, as shown here.

On the other hand, if issue persist, could you take a screenshot of the issue and share to us. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.