Unable to create a second Autoresponder Email

The entire reason I am doing this is I when I am attempting to creae a second autoresponder email for a form, I am not given the choice to select the type of email and a

Hi Brian,

Thanks for reaching out to Jotform Support. You can easily create a second Autoresponder Email in your form. Let me show you how:

1. In Form Builder, click on the Settings tab in the orange navigation bar and select the Emails tab on the left side menu.
2. Now, click on the Add Email button and select the Autoresponder Email option in the New Email Menu.
3. Then, set up your Email Template and click on the Save button.

If the same thing happens again, could you send us a screen recording of what is happening so we can further investigate the issue?  You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.

https://www.dropbox.com/scl/fo/2vd1pxpdm2vrb20ttly8w/AEzc0SHBE3pSaHAtts4yAHw?rlkey=k5o8sg49xid6sgwjkvldozkbz&dl=0
For JotForm
dropbox.com
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Sent drop box link to screen capture
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Hi Brian,

From what you’ve described and shown in the video, you can select or click on the Autoresponder. As mentioned in my colleague’s shared steps, clicking the Autoresponder Email again will generate a second autoresponder. If this isn’t quite what you’re trying to achieve, could you provide a bit more detail so I can better assist you?

Once we hear back from you, we'll be able to help you with this.

Hello??
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Hi Brian,

You can click the Autoresponder option to create another Autoresponder email for your form. I noticed in your video that you didn’t click the Create a New Autoresponder option, as shown in my colleague's guide. I created a quick screencast guide you can check out here:

Give it a try and let us know if you need any help.