Restaurant Survey Software
Jotform’s restaurant survey software helps you gather real-time diner feedback on food, service, and ambiance. Create custom, branded surveys in minutes, collect insights via QR codes or online, and make data-driven improvements that keep guests coming back.
Restaurant Survey Templates
Start with professionally designed survey templates that you can easily tailor to your restaurant’s needs. From casual cafes to fine dining, capture exactly what your guests think — fast.
Benefits
Why Choose Jotform for Restaurant Surveys?
Build Custom Surveys in Minutes
Use Jotform’s drag-and-drop builder to create fully branded surveys — add star ratings, comment boxes, or even menu-specific questions without writing a line of code.
QR Codes for Tableside or Takeout
Print QR codes on receipts, menus, or packaging so guests can quickly give feedback right from their table or at home. More convenience means more responses.
Real-Time Insights with Jotform Report Builder
Turn guest feedback into actionable insights with Jotform’s built-in Report Builder. Instantly see trends in satisfaction scores, track frequent compliments or issues, and share visual reports with your team.
Mobile-Friendly for Easy Responses
All Jotform surveys work seamlessly on smartphones and tablets, letting guests fill them out in seconds — at the table, in the car, or from the couch.
Boost Loyalty & Fix Issues Fast
Automate follow-ups by sending thank-you emails or alerting managers to low ratings so you can win guests back before they turn away.
Testimonials
What our users say about Jotform
Frequently Asked Questions
All your questions about Jotform — answered. Check out our FAQs for answers to common questions, or contact our support team for further information.
What is restaurant survey software?
Restaurant survey software is a digital tool that helps you collect and analyze guest feedback on food quality, service, and the dining experience. With Jotform, you can create tailored surveys, share them with guests through links or QR codes, and turn responses into clear insights that drive better operations and guest loyalty.
Can I create different surveys for dine-in and delivery?
Absolutely. Jotform’s customizable templates let you build unique surveys for in-restaurant dining, takeout, delivery, or even special events. You can include specific questions to understand how each part of your service meets expectations.
How does Jotform help me analyze guest feedback?
Jotform includes a powerful Report Builder that transforms survey data into visual dashboards and summary reports. Easily spot trends like rising complaints about wait times or frequent praise for a particular server, so you can act quickly to maintain quality.
Is it possible to use QR codes on menus or receipts?
Yes! Jotform generates QR codes for your surveys, making it simple to print them on menus, receipts, or table tents. Guests scan with their phone and complete your survey on the spot — no typing in a long URL.
How do restaurants collect customer feedback easily?
Many restaurants use digital survey tools like Jotform to simplify the process. With Jotform, you can create mobile-friendly surveys and share them via QR codes on tables or receipts, so guests can provide feedback instantly from their phone — no paper forms or extra devices needed.
What questions should I ask on a restaurant feedback survey?
It’s smart to ask about food quality, service speed, staff friendliness, and overall satisfaction. Jotform’s restaurant templates include popular rating scales and open-ended questions, which you can fully customize to cover specific menu items, ambience, or delivery experiences.