Formulário congelou na segunda página

  • misiru31
    Perguntado em 19 de agosto de 2024 às 17:02

    Olá, já criei meu formulário, mas na última página, antes da página de agradecimento o sistema não passa, como se congelasse nesta 2ª página. Como corrigir

  • Rica Support Team Lead
    Respondido em 20 de agosto de 2024 às 00:48

    Hi Michel,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I can see two forms in your account that have multiple pages. I've cloned the Avaliação Clínica Laser form and was not able to replicate the issue. I was able to submit the form and got routed to this page:

    Formulário congelou na segunda página Image 1 Screenshot 20

    I've cleared your form cache. Can you please test your forms again?

    Keep us updated and let us know if you need any more help.