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meastmassage2025年9月1日 0:10に質問
Thank you for your help.
I'm trying to sync a form I created with Jotform to Google Sheets, but I can't get past this page because I can't click the "Save" button.Also, I'd like to send a message to all of the customers I collected with Jotform, but I don't know how to do it (I've seen information online that says to reply by email when the form is received).
I'd appreciate any help. -
Podo: Support AI Agent2025年9月1日 0:10に返信
Mamikoさん、こんにちは。
JotformでのGoogleシート同期について、保存ボタンがクリックできない問題は、統合設定の途中で発生している可能性があります。以下の手順で再度お試しください:
- フォームビルダーの設定タブに移動します。
- 統合(インテグレーション)からGoogleシートを選択します。
- 新しいスプレッドシートを作成するか既存のものを選び、必要な情報を入力します。
- Googleアカウントの認証を行い、アクセス許可を与えます。
- 最後に保存ボタンをクリックして完了します。
保存ボタンが押せない場合は、ブラウザのキャッシュをクリアするか、別のブラウザで試すこともおすすめします。
また、Jotformで収集した顧客に一斉メールを送る方法ですが、Jotform TablesのSend Email Action Button機能を使うと便利です。複数の顧客にまとめてメールを送信でき、メールテンプレートの作成や送信履歴の管理も可能です。
ご不明点があればお知らせください。
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Ecem2025年9月1日 2:53に返信
Hi Mamiko East,
Thanks for reaching out to us for help. Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.
It looks like your form doesn’t have any fields at the moment, which is why the Google Sheets integration isn’t working. To integrate your form with Google Sheets, you’ll first need to add some fields to your form. Follow these quick steps to get started:
1. On your My Workspace page, in the top-left corner of the page, click on Create.
2. Then, click on Form and, select Create From Scratch.
3. On the next page, select Classic form if you want to show multiple form elements on a page, and choose Card form if you want the form elements shown individually on each page of the form.
4. In Form Builder, click on Add Element in the left corner of the page to see the complete list of Form Elements, Payment Gateways, and Widgets.
5. In the menu that opens, drag and drop the Form Elements, Payment Gateway and Widgets you want to use.
You can integrate your form with Google Sheets by following this guide.
As for your other question, I’ve gone ahead and moved your other questions to separate threads to keep things tidy, and someone from our Support Team will help you with them here:How Can I Send an Email When a Submission is Received?
That's it. Reach out again if you have any other questions.
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