How Can I Send an Email When a Submission is Received?

Also, I'd like to send a message to all of the customers I collected with Jotform, but I don't know how to do it (I've seen information online that says to reply by email when the form is received).

Hi meastmassage,

Thanks for reaching out to Jotform support. We currently don't have Japanese Support agents, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, if you Set up an Autoresponder Email, your customers will get emails about their purchases after they fill out the form. Let me show you how to set that up:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Now, click on Add Email.
4. Then, select Autoresponder Email, and customize the options the way you want them, and you’re done.

Reach out again if there’s anything else we can help you with.