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MeriggeDomanda del 6 ottobre 2024 alle ore 03:02
Buongiorno,
in maniera involontaria ho abilitato la funzione approvazione flusso del modulo e questo mi impedisce ora di vedere dall'APP gli ordini che arrivano?
Potete per favore ripristinare la funzione precedente al mio errore ?
Vorrei anche capire effettivamente a cosa serve l'approvazione del flusso che ho abilitato senza volere
Grazie
Vi autorizzo a fare voi la modifica per non commettere errori
Good morning,
unintentionally I enabled the flow approval function of the form and this is now preventing me from seeing from the APP the orders coming in ?
Can you please restore the function prior to my error ?
I would also like to understand actually what is the purpose of the stream approval that I enabled without wanting to
Thank you
I authorize you to make the change so that you do not make mistakes
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MeriggeRisposta del 6 ottobre 2024 alle ore 03:07
Good morning
I think I was able to disable the approval flow and then get everything back as before if you can check and give me confirmation
Thanks
Raphael
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Ericson_BRisposta del 6 ottobre 2024 alle ore 06:50
Hi Raphael
Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in italian, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked your form, and the approval flow is currently disabled, which means it won't work in your form. You also have the option to delete it completely from the form.Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
- Click on Workflow on the left side of the screen.
- Hover your mouse over the flow, then click the gear icon and select Delete.
- Next, select gear icon again and click Purge. Then, click Confirm in the confirmation dialog.
We also have a guide about Jotform Approvals that you can check to learn more about approval flows.Let us know if you have any other questions.
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MeriggeRisposta del 6 ottobre 2024 alle ore 07:56
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Ericson_BRisposta del 6 ottobre 2024 alle ore 08:31
Hi Raphael,
I answered your other question on a new thread. You can go ahead and check that out here.
Let us know if you have any other questions.