Error con widget "Hoja de cálculo a formulario"

  • JhonattanCabralesLara
    Fecha de consulta 24 de noviembre de 2023, 11:21

    Saludos

    En todos los formularios que uso el widget "Hoja de cálculo a formulario" estoy teniendo este error que a veces sale, a veces no, y me está afectando la operatividad:

    Error con widget Hoja de cálculo a formulario Image 1 Screenshot 20

    Quedo atento,

  • Angeli Jotform Support
    Fecha de respuesta 24 de noviembre de 2023, 12:00

    Hi JhonattanCabralesLara,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having issues with your form. Our Developer Team made some updates to the Spreadsheet to Form widget that caused the issue, but they've already solved it, so it should all be working fine now. I've cleared your form caches, can you give it a try and see how it goes? If you're still having the same issue, can you send me the link to the form, so I can take a look at it for you?

    Keep us updated and let us know if you need any more help.

  • JhonattanCabralesLara
    Fecha de respuesta 24 de noviembre de 2023, 12:15
  • Gian Jotform Support
    Fecha de respuesta 24 de noviembre de 2023, 12:59

    Hi JhonattanCabralesLara,

    Thanks for getting back to us. Did you mean the widgets are showing that the code is invalid even if it's recorded on the uploaded Excel file? If yes, can you try to remove and re-upload the Excel files and let us know how it goes?

    If the issue persists, are you able to share the Excel files uploaded to the widgets from tge three forms? You can upload the files to Google Drive and share the link here.

    Give it a try and let us know if you need any other help.