-
Camilo_HurtadoFecha de consulta 23 de noviembre de 2023, 19:01
Hola, por medio de la presente quisiera solicitarle si hay la manera de que me permita la opción de que los usuarios que llenen mi formularios puedan descargar archivos pero que no solo sea archivo PDF, que permita descargar archivos de EXCEL, WORD, POWER POINT, entre otros
-
Kyle Jotform SupportFecha de respuesta 23 de noviembre de 2023, 21:53
Hi Camilo_Hurtado,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
As for your question, we have 2 options to incorporate your downloadable files in your form. Let me show you How to Add a Downloadable File to Your Form: and adding a download link to your Thank You page.
1. In the Form Builder, select Add Form Element in the upper-left corner.
2. In the left pane, select Paragraph, then edit your text.
3. In the editor, select the link icon at the top.
4. In the Insert link dialog, enter your download link’s URL and text, then select Ok at the bottom.
We also have a guide about Adding a Download Link to Your Autoresponder that you can check out for your second option.
Let us know if you need any more help.