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Conexiones2023Fecha de consulta 14 de noviembre de 2023, 9:42
Buenos días, requiero su ayuda para verificar si podemos recuperar progreso de un formulario cuyas respuestas no se guardaron por no redireccionar a la página de confirmación.
Agradecería su apoyo
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Eiron_O Jotform SupportFecha de respuesta 14 de noviembre de 2023, 11:57
Hi bayronxavier,
Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, it is not possible to recover unsaved or unsubmitted responses. But you can enable the Save button in the form, so your respondents can save their progress. Let me show you how
- In Form Builder, click on the Gear icon of the Submit field.
- Go to the Advanced tab, then enable the Save and Continue Later function.
That's it. Give it a try and let us know if you need any more help.