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equipoivanvillaFecha de consulta 26 de octubre de 2023, 11:43
Buenas estoy teniendo un problema con el mapa de jotform, no se si todos los mapas estan con problemas, envió una captura de como me esta saliendo
También probé esta pagina desde otra cuenta de Google, es una pagina que ustedes proporcionan y esta con el mismo problema...
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Gilbert Jotform SupportFecha de respuesta 26 de octubre de 2023, 13:55
Hi Ivan,
Thanks for using Jotform. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I tested the GPS Location widget on my demo form and it's working properly.
If you're getting a message saying that the Google Maps isn't loading correctly, it's probably on the Google Maps API key you're using. Try creating a new API key on this page and use that on the widget.
Give it a try and let us know how it goes.
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equipoivanvillaFecha de respuesta 27 de octubre de 2023, 10:21
Cambie el API y me sigue igual, funcionando mal, pero muy mal
Que más puedo hacer?
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equipoivanvillaFecha de respuesta 27 de octubre de 2023, 10:23
Te paso mi link para que puedas verlo https://form.jotform.com/232904383343657
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Angeli Jotform SupportFecha de respuesta 27 de octubre de 2023, 12:44
Hi Ivan,
Thanks for getting back to us. I've tested your form, but the GPS Location widget is loading properly. Take a look at the screenshot below:
Can you confirm if your form is embedded on a website? If so, can you please send your website link? May we also know if you were asked to allow the widget to get your location?
If yes, please try to create a new API Key by following this guide and let us know what happens.
Give it a try and let us know how it goes.