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clienteincognitoFecha de consulta 24 de septiembre de 2025, 11:51
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Podo: Support AI AgentFecha de respuesta 24 de septiembre de 2025, 11:51
Hi Estudios,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding your issue with the cloned questionnaire still showing the old logo and causing confusion for your respondents, this happens because the branding or logo from the original form is retained in the clone.
To resolve this, you can remove or update the branding/logo in your cloned form settings. If you want to remove the Jotform branding completely, this can be done through your account settings depending on your subscription plan.
Let me show you how:
- Log in to your Jotform account.
- Go to Account Settings by clicking your profile icon on the top-right corner.
- Navigate to Branding or the relevant section where you can disable or change the branding/logo.
- Remove or update the logo as needed for your cloned form.
Once you update or remove the branding, share the new form link again, and the old logo should no longer appear, avoiding confusion for your respondents.
Give it a try and let us know how it goes.
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