AI Agent: Wordpress plugin autorization prompt is not working

hi thanks for your help, now i am trying to integrate my agent to my website thrue the wordpress plugin but after i click the green button nothing happen

Hi gerchico,

Thanks for reaching out to us for help. Regarding your issue with integrating the AI Agent into your WordPress site, where clicking the green button does not trigger any action. This could be due to a plugin conflict or a JavaScript issue on your WordPress site. Try disabling other plugins temporarily to check for conflicts or ensure that your WordPress theme supports this feature. You can also try using a different browser and let us know how it works. If the same thing happens again, clear the Cache and Cookies in Your Web Browser or try to use a different device.

If the issue continues, can you share a quick screen recording of what’s happening? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

The other option is that you can copy and paste the code where you want the chatbot to appear on your site. Let me show you how to get the code:

1. In Agent Builder, in the blue navigation bar at the top of the page, click on Publish.
2.  In the menu on the left side of the page, click on Chatbot.
3. Under Chatbot, click on copy code under the Embed on Your Site.

Once you have the code, you can paste it into your WordPress site manually.

Give it a try and let us know how it goes.