I can't access my account

Cuando ingreso la pagina no carga y cuando ingresa sale ERROR o no me deja poner mi cuenta

llevo con este problema un mes o más

Hi Anali,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. This error usually happens when there are too many requests or login attempts sent in a short period of time. To fix this, you can try the following steps:

1. Clear your browser cache, then log in again.
2. Try using a different browser or incognito/private mode.
3. If you're using a VPN or network that might be blocking traffic, try to disable it and try again.
4. If possible, test logging in from another device or internet connection to check if it's network-related.

If you’re still having the same issue after trying these steps, we’ll look into it more to see if we can figure out what’s going on.

Give it a try and let us know how it goes.