No se puede iniciar sesión

He esperado más de una semana para poder llenar el cuestionario de la plataforma jotform y hoy intenté ingresar nuevamente pero no me permitió.

Atte.

Teresa Amalia Hernández macias

Ing.comercio exterior y negocios internacionales

Hi Teresa,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked with our account recovery team, but we couldn't see any submission made under your email address. If you're using a different email, can you share with us the account you're trying to access so we can check it out and see what's going on? We also suggest re-submitting the Account Recover Form, so our team can assess your account and help you recover it.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Reach out again if you need any help.