No puedo descargar desde make lo que se sube en el formulario

Buenas tardes, estoy usando procesos de automatizacion con MAKE, y no consigo descargar los archivos adjuntos a pesar de mapear todo correctamente:

Hi exclusivelab,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, please let us know and we can have them do that. But it might take a while until they're available again.

Now, coming back to your question about downloading attachments from Jotform using automation processes with MAKE. To resolve the difficulty of not being able to download attachments, I recommend checking the following:

1. Verify that the files are correctly uploaded and available in the form responses. You can check this in Jotform Tables or in the Jotform Inbox.
2. Confirm that you are correctly mapping the attachment field in MAKE. Make sure the link or file is being received and processed in the workflow.
3. Review the privacy and permission settings in Jotform. If you have enabled the option that requires login to download files, this may prevent direct downloads from MAKE. You can disable this option to allow downloads without logging in.
4. Consider the file size and format. Some services may have limitations on downloading very large files or certain formats.

If you need to download files manually, you can do so from Jotform Tables by following these steps:

1. On the My Workspace, select the form.
2. Click the Submissions button to view the data.
3. In Jotform Tables, click the Download All button and choose the Download Attachments option. This will generate a compressed file with all the uploaded files.
   
   

Don't hesitate to reach out if you’ve got any other questions.

thank you