Consulta sobre Content Security Policy (CSP) y el Chatbot de Jotform

  • Longwood_marketing
    Fecha de consulta 3 de julio de 2025, 7:56

    Hola,

    Hemos integrado su chatbot en nuestra página de WordPress mediante el plugin oficial. Por motivos de seguridad, tenemos activada una Política de Seguridad de Contenido (CSP) que impide que el chatbot se cargue correctamente.

    Nuestro equipo técnico necesita conocer la lista completa de todos los dominios y subdominios desde los que el chatbot carga recursos para poder autorizarlos en nuestra CSP.

    ¿Podrían facilitarnos esta lista, por favor?

    Muchas gracias.

  • Gian_D Jotform Support
    Fecha de respuesta 3 de julio de 2025, 8:58

    Hi Longwood_marketing,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your issue, you can add a Jotform URL to your WordPress header by following this guide. Once you've added the Jotform URL, you can then use this script to embed your AI Agent on your WordPress website:

    <script
      src="https://cdn.jotfor.ms/agent/embedjs/
    {AI_AGENT_ID}/embed.js?skipWelcome=1&maximizable=1">
    </script>

    After that, can you test your website to see if it's going to work?

    Once we hear back from you, we'll be able to help you with this.

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