Quisiera saber como puedo cambiar la cuenta registrada de jotform del propietario. Lo que pasa es que esta persona se va a retirar de la empresa y nec

  • Kevin
    Fecha de consulta 27 de junio de 2025, 10:08

    Quisiera saber como puedo cambiar la cuenta registrada de jotform del propietario Screenshot 20

  • Alp
    Fecha de respuesta 27 de junio de 2025, 10:38

    Hi Kevin,

    You can either change the account's email address or transfer the forms to a new account. In order to change the Jotform account email address, you can follow the steps described in the user guide How to Change Your Account Email Address.

    You can transfer the forms to a new Jotform account with the steps

    1. Go to the Data page of your Jotform account.
    2. Click the Transfer Forms button at the bottom of the page to start the transfer process.
    3. Enter the verification code sent to your registered email.
    4. Select the forms you want to transfer.
    5. Click Transfer Forms to send the transfer request.

    The new owner will then need to accept the transfer request by going to their Data page, viewing the pending transfer, entering their verification code, and accepting the transfer.

    Note: The forms should not be connected to other Jotform products like workflows or apps for the transfer to work smoothly.

    Hope this will help.

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