-
Palabra de Vida ArgentinaFecha de consulta 9 de junio de 2025, 14:18
Hola mi cuenta fue suspendida hace algunos meses por un error de pago en el cual nuestra tarjeta de pago fue hakeada y ahora necesitamos poder restablecer nuestra cuenta.
necesitamos ayuda para poder restablecer nuestra cuenta.
-
Reban Jotform SupportFecha de respuesta 9 de junio de 2025, 15:01
Hi Palabra de Vida Argentina,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.
Reach out again if you need any other help.
-
Reban Jotform SupportFecha de respuesta 9 de junio de 2025, 15:34
Hi Palabra de Vida Argentina,
I just heard back from our Relevant Team. They've reactivated your account, so it should all be working fine now. Can you give it a try and see how it goes?
Reach out again if you need any other help.
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!