How can I see the approvers and make changes via API or Webhook?

  • FoodPlaceSLRC
    Fecha de consulta 4 de junio de 2025, 3:19

    Hola

    Me puedes ayudar a saber que datos puedo ver con la API? hasta el momento solo encontre estos del workflow que es lo que me interesa . Me gustarria poder ver los aprobadores y modificar via api o webhook


    "workflowInstanceID": "17497767964223130006",

    "workflowStatus": "Pedido Entregado",

    "workflowStatusDetails": {

    "buttonColor": "#00e315",

    "text": "Pedido Entregado",

    "showOutcome": true

  • Joeni Jotform Support
    Fecha de respuesta 4 de junio de 2025, 8:08

    Hi FoodPlaceSLRC,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you can access workflow information such as workflowInstanceID, workflowStatus, and workflowStatusDetails which include button color, text, and whether to show the outcome through the Jotform API. You can visit the Jotform API Documentation on available endpoints, authentication methods, and how to interact with workflow data.

    Regarding approvers, while you cannot directly modify approvers via the API or Webhook, you can manage approval tasks through Jotform Tables or Inbox. There, you can see who the approvers are, take over approval tasks, or reassign them if an approver is delayed. Let me show you how:

    1. In Form Builder, click on the Dropdown Arrow at the upper left side of the panel.
    2. Then, select the Tables option in the App Menu.

    How can I see the approvers and make changes via API or Webhook? Image 1 Screenshot 30 Jotform Inbox:

    How can I see the approvers and make changes via API or Webhook? Image 2 Screenshot 41Let us know if you have any other questions.

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