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ngtour2025Fecha de consulta 3 de junio de 2025, 22:14
Buenas noches tenemos falla en el modulo de inventario, se queda pensando y después aparece error en el formulario, pero no deja seleccionar ningún articulo
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John Jotform SupportFecha de respuesta 3 de junio de 2025, 23:37
Hi ngtour2025,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Could you try updating the widget to make sure it's up-to-date? Let me show you how:
- Open the form in Form Builder, then scroll down to and click on the Inventory widget to select it.
- Click on the Wand icon to open Widget Settings.
- In the menu that opens on the right side of the page, scroll down to Update and click on it.
Test your form after that and see if the same thing happens again. If it does, then let us know, and we'll do a more in-depth investigation and work on finding a solution.
Give it a try and let us know how it goes.