Inventory widget: Tarda en cargarse y muestra un mensaje de error después

  • ngtour2025
    Fecha de consulta 3 de junio de 2025, 22:14

    Buenas noches tenemos falla en el modulo de inventario, se queda pensando y después aparece error en el formulario, pero no deja seleccionar ningún articulo

  • John Jotform Support
    Fecha de respuesta 3 de junio de 2025, 23:37

    Hi ngtour2025,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Inventory widget: Tarda en cargarse y muestra un mensaje de error después Image 1 Screenshot 40 However, when I tested your form, the same thing happened for me. The Inventory widget took some time to load and shows an error message when it finished loading. Check out the screenshot below to see what I mean:

    Inventory widget: Tarda en cargarse y muestra un mensaje de error después Image 2 Screenshot 51Could you try updating the widget to make sure it's up-to-date? Let me show you how:

    1. Open the form in Form Builder, then scroll down to and click on the Inventory widget to select it.
    2. Click on the Wand icon to open Widget Settings.
    3. In the menu that opens on the right side of the page, scroll down to Update and click on it.

    Inventory widget: Tarda en cargarse y muestra un mensaje de error después Image 3 Screenshot 62

    Test your form after that and see if the same thing happens again. If it does, then let us know, and we'll do a more in-depth investigation and work on finding a solution.

    Give it a try and let us know how it goes.