Oferta en bronce

Buenos días,

Actualmente tengo la subscripción Bronce mensual y quiero contratar la anual.

En mi plan de precios me indica 34 euros al mes, cuando si me creo una cuenta nueva para contartar el plan anual, sería por 19,50 euros al mes, ¿como es esto posible?

No quiero tener que realizar una nueva cuenta para poder aprovechar la oferta

¿Hay algo que se pueda hacer?

Muchas gracias!

Hi manualdelbricolaje,

Thanks for reaching out to Jotform Support. Our Spanish pport agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question.  the 50% welcome discount is only available for newly created accounts and applies exclusively to annual plans. Therefore, to take advantage of the 19.50 euros per month rate, you need to purchase the yearly plan. If you would like, we can contact the billing team to assist you with purchasing the annual plan on this account.

Once we hear back from you, we'll be able to help you with this.

No problem, we can continue talking.

Yes, I want the annual plan, but if I select it, it shows €34 per month, and I'd like to get the €19.50 plan. Is that possible?

Hi manualdelbricolaje,

The Welcome Discount is only available for new accounts. It's offered within 24 hours after the account creation. You can sign up for a new account to be eligible for the discount.

Let us know if there’s anything else we can help you with.