¿Cómo actualizar la cuenta?

  • ehs_bdreynosa
    Fecha de consulta 29 de abril de 2025, 9:00

    En unos dias se vence mi subscripcion y me gustaria renovar , incluso revisar si es posible comprar un paquete mas alto.

    Sin embargo estoy interesado en solicitar un curso para el uso de la plataforma y poder renovar



  • Israel Jotform Support
    Fecha de respuesta 29 de abril de 2025, 9:48

    Hi ehs_bdreynosa,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again. It's really easy to Upgrade your Account. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    ¿Cómo actualizar la cuenta? Image 1 Screenshot 50

    2. On the Pricing page, choose the plan you want to buy.

    ¿Cómo actualizar la cuenta? Image 2 Screenshot 61

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    ¿Cómo actualizar la cuenta? Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    ¿Cómo actualizar la cuenta? Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment.  As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you need any more help.

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