Cómo liberar almacenamiento...

Buenos días,

Tengo tan solo 139 envios y sin embargo en la cuenta me aparecen 412 envios, como puedo hacer para arreglarlo.

Gracias. Saludos.

Hi jjalameda,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the submission storage limit for the starter plan is 500. The submission storage limit is the maximum number of entries from all your forms that you can store on your account. Do note that exceeding this limit deletes the oldest entry to make room for the new submissions.

You can easily download your data from Jotform Tables as a CSV, Excel, or PDF file. Let me show you how:

1. On your My Tables page, hover over the form whose data you want to download, and click on View Table.
2. On the upper-right side of the page, click the on Download All button. 
3. Now, select Download as CSV, Excel, or PDF to download your data.

You can also check out our How to Download Form Submissions as Excel, CSV, or PDF guide for more information.

Let us know if you need any other help.