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infraestructuraverde2024Fecha de consulta 2 de abril de 2025, 9:17
hola buenas, me ha saltado el aviso de que he completado el limite de carga, he borrado todas las respuesta y archivos, pero el mensaje sigue apareciendo, como puedo solucionarlo?
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Danilo Jotform SupportFecha de respuesta 2 de abril de 2025, 9:23
Hi infraestructuraverde2024,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've manually recalculated your Upload space limit, and you have 0.00 B / 100.00 MB right now. Your form is working fine. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. After you deleted all the submissions in your trash folder. Let me show you how:
1. On your My Forms page, click on your Avatar/Profile Image icon.
2. In the window that opens, click on Settings.
3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.
Let us know if you have any other questions.
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