Consulta por Tipos de resultados en Flujo de trabajo

  • infoskydron
    Fecha de consulta 6 de marzo de 2025, 15:49

    Hola buenas tardes.

    Estoy trabajando con el flujo de trabajo y tengo tres opciones de selección pero cuando llega al email del destinatario a este solo le aparecen las primeras opciones.


    Muchas gracias.

    Atte. Daniel Marcellino

    Jotform Thread 24952541 Screenshot
  • Joshua_T Jotform Support
    Fecha de respuesta 6 de marzo de 2025, 22:04

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but it appears to be working as expected. Check out this screenshot below:

    Consulta por Tipos de resultados en Flujo de trabajo Image 1 Screenshot 30

    Most of the time if you delete the affected element in the workflow, it resolves the issue. Let me show you how:

    1. On your Workflow page, click on the affected element, and click on the Trash Can icon to delete it.
    2. Then, click on the Add Element menu in the left corner of the page, and drag and drop the Approval element back to the deleted section in the Workflow.
    3. Finally, set up the Approval element again.

    Consulta por Tipos de resultados en Flujo de trabajo Image 2 Screenshot 41

    Give it a try and let us know how it goes.

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