Fill In The Blanks: Unrequired field showing as required

Estimados

Según programé en el formulario del campo fill, puse como datos obligatorios "hora de salida" "Hora de regreso" "dirección de la calle" "ciudad" como se observa con los asteriscos.

Pero el sistema al marcar el aviso de datos faltantes, recuadra en rojo otros campos que no están marcados como obligatorios con lo cual genera confusiones en la gente que llena el formulario.

Hi bomberosechenagucia,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Aguardo novedades. Saludos

Hi bomberosechenagucia,

I'm still looking into this. I'll get back to you as soon as I can.

Thanks for your patience, we appreciate it.

Hello firefightersechenagucia,

I cloned and tested your form to see if I could replicate the issue, and I ran into the same issue. It looks like the form theme you're using might be causing it. The current theme might not work well with the fill in the blanks element. I switched the theme on my cloned form, and the issue seems already fixed. Check out the screenshot below:

To fix the issue, you need to change your form theme. Let me show you how to do it.

1. In Form Builder, click on the Paint Roller icon on the right side of the page to open Form Designer.

2. Click on the Themes tab and choose the theme you want to try on your form.

Give it a try and let us know how it goes.