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eloiFecha de consulta 5 de enero de 2025, 7:45Tengo un problema que con el iPad antiguos de primera generación no me ocurría. En el formulario, en el with en tomar fotos, cuando tomo fotos salen distorsionadas. En el iPhone, en modo vertical sale bien pero cuando pongo modo horizontal también se distorsiona la foto. He preguntado a chat gpt plus y después de probar varias soluciones me dice que el problema es responsivo.
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Mary Jotform SupportFecha de respuesta 5 de enero de 2025, 8:01
Hi Eloi,
I just wanted to remind you that I'll be helping you in English using Google Translate because our Spanish Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you share with us a screenshot of the images that you are referring to? Also, can you share the device model that you are using so we can try and replicate the issue on our end? Let me show you how to post a screenshot to our Support Forum:
1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.