Cómo editar productos

  • customer_customer89
    Fecha de consulta 4 de enero de 2025, 5:38

    Hola, tengo una consulta: he creado unos pedidos con unos productos erroneos. Quiero copiar estos pedidos y hacer los cambios pero sin tener que volver a crearlos de nuevo. Es posible?

    Muchas gracias.


    Ricard.

  • Haseeb_N
    Fecha de respuesta 4 de enero de 2025, 11:25

    Hi Ricard,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Haseeb_N
    Fecha de respuesta 7 de enero de 2025, 12:28

    Hi Ricard,

    If you're referring to the products in the completed submission, they cannot be edited. The products in the payment field can be edited in form builder. Replacing or recreating the payment field will automatically add the existing products, so you don't need to rebuild them, and it also remains editable. ​​Let me help you do it:

    1. In the Form Builder, click on Shopping Cart icon.
    2. Hover your mouse on the products on the right side and click on Pen icon.
    3. Now make your edits and click Save. Cómo editar productos Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?