My Form Limit has not reset.

Hola buenas tardes, el día de ayer en mi perfil señalaba que mi reinicio de envíos se iban a reiniciar hoy 21 de diciembre, pero ahora que lo estoy verificando dice que ahora es el 20 de enero de 2025, y aun me sigue apareciendo la linea roja diciendo que ya llegue al limite. Mi pregunta es: se tomo o no se tomo el reinicio? ya que correspondía el día de hoy, Gracias.

Hello Europa Glam Kids,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, if you're referring about a message telling that your plan has exceed its form limit, keep in mind that your form limits has been reset already. You can be able to confirm that by checking your account usage in your account settings.

Give it a try and let us know if you need any help.