Mis formularios ya no admiten respuestas

  • Passano_Renzo
    Fecha de consulta 11 de diciembre de 2024, 17:10

    Buenas tardes estimados,

    Mi formulario creado, aunque no tiene respuestas ya que se borraorn los envios no admite más ¿Cual es le motivo?

  • Mark Alan Jotform Support
    Fecha de respuesta 11 de diciembre de 2024, 17:54

    Hi Renzo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, getting back to your question. I checked your account but couldn't figure the form you have that's no longer accepting any entries. All of them has submission/s, and none of the forms are disabled. Can you share with us the exact form URL so we can check that out?

    As soon as we hear back from you, we can move forward with a solution.

  • Passano_Renzo
    Fecha de respuesta 20 de diciembre de 2024, 10:56

    Mark is there an unlimited sending plans ? my organization intends to at least for this week recive more than 6000 responses but can not extent more than the actual budget.

    Is there any manner in which we could recive some extra responses this week? just until 28nd of December

  • Eliza Jotform Support
    Fecha de respuesta 20 de diciembre de 2024, 11:40

    Hi Renzo,

    If you're looking for Unlimited Monthly Submissions, you can check out our Enterprise plan that you can check out. If you're interested, you can fill out this form, and our dedicated team will reach out to you.

    Let us know if there’s anything else we can help you with.