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Lucas OrvizFecha de consulta 29 de noviembre de 2024, 9:27
Me bloquearon la cuenta por pishing y el formulario no tiene nada que ver son eso, tengo personas esperando el formulario y o pueden acceder, necesito una solución de manera urgente por favor.
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Esther Jotform SupportFecha de respuesta 29 de noviembre de 2024, 10:30
Hola Lucas,
Muchas gracias por ponerte en contacto con el Soporte de Jotform. He traspasado este caso al equipo encargado y se pondrán en contacto con vosotros una vez lo hayan revisado.
Gracias por la paciencia y entendimiento, lo valoramos.
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Bitia Jotform ReviewerFecha de respuesta 29 de noviembre de 2024, 11:13
Hi Lucas,
When I checked your account, I saw that it was suspended due to your form titled Datos Pagina Web Tecnolar offering a fake service & collecting login information. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #21686871 as the subject:
- The URL where the form is used.
- A link to your website or proof of affiliation with a legitimate institution.
- Any supporting documentation that can validate your claims.
Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.
Let us know if there's anything else we can help you with.