Form has exceeded its allocated data

Cuando un cliente escanea el QR code no le da acceso, dice que “this form has exceded its allocated quota”

pero yo tengo plan bronze y me acepta 10.000 formas no entiendo por qué se llenó… llevo casi un año con la app y no había tenido este problema antes

gracias

Hi whetutattoo,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked and see that you have consumed your signed documents limit, which is 100. Keep in mind that since you are using Jotform Sign as seen below, your submissions are counted against the sign document limit which is 100 for Bronze plan:

You can either upgrade your account to be able to accept more submissions, wait for the limit to reset on the first day of next month, or disable Jotform Sign Automation:

I also suggest checking our guide on Understanding Your Account Usage and Limits.

Let us know if you have any other questions.