clave bloqueada

mi cuenta esta bloqueada necesito activarla

Hi tamara,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, you can definitely reply in whichever language you are comfortable with. If you'd rather have support in Spanish, let us know and we can have them do that. I just want to let you know that you'd have to wait until they're available again.

To answer your concern, it seems like the account got suspended. I have reached out to the relevant team regarding this matter. As soon as we hear back from them, we’ll update you here on this thread.

We really appreciate your patience and understanding while we’re looking into this.

Hi tamara, 

Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Formulario that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

Reach out again if you need any other help.