Jotform table: not all data are downloaded to excel

In addition, I would also like to add that now, when downloading the table in Excel format, you are not taking all the information into account.

That is, in the column "REXONA - Por la compra de 2 unds Rexona Women:", it should throw out two columns for "bidoneras" and for "portadorsal", but it only throws out one column.

Hi Administrador MPG,

Can you explain a bit more about the new issue you're referring to? do you mean, when you download the submission to excel, it doesn't capture all submission data that was available in the table? Is the issue happening on the same form? Have you checked others, and see if they are doing the same? It would be great as well, if you can take a screenshot of the issue.

Once we hear back from you, we'll be able to help you with this.

Hi, Lorenz,

For sure, I'll use caps:

As you can see in the column "Rexona - Por la ...", there are two option to fill and when I download the excel format, there's only a column for "Portadorsal" but not for "Bidonera".

I remain atenttive.

Hi Administrador MPG,

Thanks for reaching out to us for help. Upon checking on the screenshot you sent. You are trying to have 2 columns for Bidoneras and for Portadorsal. As per checking on your form you are using Input Table which is only 1 field for Portadorsal and Bidoneras. Please consider using two Short Text Elements instead. Let me show you how:

1. In Form Builder, click on the Add Form Element menu on the left side of the page to see the complete list of elements and widgets.

2. Under the Basic tab, scroll down the list, and then drag and drop the fields onto your Short Text. And that’s it.

Give it a try and let us know how it goes.