Editor PDF: Los cambios en la configuración de pago no se actualizan

Buen día

Solicito de su valioso apoyo ya que mi tabla se deformo y no me deja modificarla como antes, quiero cambiar algo y no genera el cambio.

adjunto imagen de a lo que me refiero, ya que ningún cambio modifica a la tabla, ayuda por favor

Hi Nallely,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Just to confirm, are you referring to your form 241894848948884? If so, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi Nallely,

Can you please try to click on the + New PDF button on the form's PDF Editor page to see if the issue persists when changing the options in the Payment Settings window? Here's how to do it:

1. In PDF Editor, click on the + New PDF tab in the blue navigation bar.
2. Select the Use Default Layout option.

Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Let us know if you need any more help.

Hola

respecto a lo indicado anteriormente, ya lo realice sin embargo el problema persiste, como se me puede ayudar a mejorar esa tabla, ya que anteriormente funcionaba a la perfección

incluso todo estaba mas estructurado y visualmente se veía bien.

Hi Nallely,

Can you please share with us the screencast using Loom or any other platform, and share with us the link? We will need to check what steps you are taking when the images are not aligned. You mentioned table worked previously well. Can we know when exactly you were referring? How the table were looked previously can you please share with us the screenshot so, we can check and compare the table between before and now? When I cloned and tested your form Solicitud de Equipos QI in the PDF editor, I was able to modify the table. Let me share the screencast below:

After we hear back from you, we’ll have a better idea of what’s going on and how to help.