He perdido el formulario?

  • Cifuentes_Pablo
    Fecha de consulta 6 de septiembre de 2024, 7:12

    Hola,

    LLevo toda la mañana creando un formulario, testandolo y todo correcto. De repente me ha salido un error (de servidor o algo así) y que lo intentara más tarde. Ahora al meterme en mis formularios me dicen que no tengo ninguno creado?? Por favor díganme que no he perdido todo mi formulario, llevo horas con ello.


    Gracias

  • Abdul Jotform Support
    Fecha de respuesta 6 de septiembre de 2024, 8:19

    Hi Pablo,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. Did you test it in incognito mode or try clearing your browser cache and cookies, which should solve the issue? If you see the same error on another browser or device, please take a screenshot of what’s happening and send it to us. This guide will show you how to do that.

    Give it a try, and let us know if you have any questions.


  • Abdul Jotform Support
    Fecha de respuesta 6 de septiembre de 2024, 10:29

    Hi Pablo,

    Our Relevant Team is aware of the issue, and they've solved it, so it should all be working fine now. Can you give it a try and see how it goes?

  • Cifuentes_Pablo
    Fecha de respuesta 8 de septiembre de 2024, 14:17

    Solved, thank you Abdul