Solucionar un problema con mis claves API

  • gruasgomezggh
    Fecha de consulta 30 de agosto de 2024, 15:41

    Buen día, quiero realizar un envío automático del PDF que se genere a partir de los resultados de mi formulario, mismo envío necesito que sea realizado automáticamente a través de whatsapp, estoy tratando de hacer un vinculo por medio de zappier, pero necesito la clave API de Jotform para poder obtener el pdf que resulta al llenar mi formato, sin embargo, el código API que genero a través de Jotform no funiona

  • Paolo Jotform Support
    Fecha de respuesta 30 de agosto de 2024, 18:26

    Hi Victor,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your question, can you provide more details on the API not working? What error are you getting? Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. You can try to generate a new API key. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.
    2. Go to API and select Create New Key.

    Solucionar un problema con mis claves API  Image 1 Screenshot 30

    1. Select your new API key’s name and enter the name that you want for the key.
    2. Change your API key’s permission based on your need.

    Solucionar un problema con mis claves API  Image 2 Screenshot 41

    That's it. Note that there are daily API call limits per plan. If generating a new API key would not fix the issue, provide the additional ask so that we can dig deeper into your issue.

    Once we hear back from you, we'll be able to move forward with a solution.