Error en el html de un form

  • dobleoptin
    Fecha de consulta 20 de agosto de 2024, 19:47

    Buenas que tal, tengo un problema con el siguiente formulario https://www.jotform.com/form/242313635908962 cuando copio el código fuente y lo pego en mi pagina web sale un error al enviar el formulario, este error al parecer es por los campos de "productos de interés"

    Jotform Thread 18148381 Screenshot
  • Waqas Jotform Support
    Fecha de respuesta 20 de agosto de 2024, 23:29

    Hi doubleoptin,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I tested your live form to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Error en el html de un form Image 1 Screenshot 20

    This error usually shows up when the fields that are marked as required are not filled out (they are usually skipped via form conditions) after submitting the form. I have also cleared your form's cache, as that may be causing it.

    Give it a try and reach out again if you have any other questions.