How can I recover my money?

hola, hace una hora y media aproximadamente, me han sacado el dinero de mi cuenta de banco por medio de esta plataforma. Quisiera saber si hay alguna manera de que este dinero no le llegue a la persona que lo sacó.

Hi Sebastián,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, we at Jotform provide a form builder so our clients can make their forms and have people use it. Although you can make payments through the forms, Jotform doesn't have any influence over the payments done. In every payment, the user must be sure to who hes paying and if the form is legit. Can you please inform us the link of the form you had these transactions done?

Then, we will be able to take a closer look. After we hear back from you, we’ll have a better idea of what’s going on and how to help.