hay datos que se tomaron y no aparecen

hola tengo un inconveniente con la sincronizacion de una persona en mi equipo, sus datos no han subido al entorno de descarga y en su celular no estan. hay algo que pueda realizar para subir los datos tomados?

Hi Santiago,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now going back to your question, can you clarify what kind of data was taken and not uploaded? Can you send us some screenshots of what’s happening? This guide will show you how to do that.

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.