No estan funcionando los widget

  • ASPSLRC
    Fecha de consulta 14 de agosto de 2024, 15:36

    Pueden revisar si hay alguna intermitencia, no estan funcionando los widget en ningun formulario


  • Paul Janver Jotform Support
    Fecha de respuesta 14 de agosto de 2024, 16:15

    Hi ASPSLRC,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned and tested one of your forms and everything seems to work fine. Can you provide me which form and which widget are you having issue with?

    I cleared your form cache as a precaution. Clearing form cache is one of the ways to troubleshoot or refresh your forms. It won’t cause you to lose any data, and it’s safe and easy to perform.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.