How to request for a refund and cancel

  • contenidosmxnuxiba
    Fecha de consulta 6 de agosto de 2024, 19:41

    Hola buen día, quiero cancelar mi cuenta y reembolso

    Cual es el proceso

  • Rhina Jotform Support
    Fecha de respuesta 6 de agosto de 2024, 20:35

    Hi contenidosmxnuxiba,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you can send your refund request through this link. Our designated team will get back to you via email regarding your refund request. Once the refund has been processed the account subscription plan will be automatically cancelled and your refund will reflect on your account within 3-5 business days.

    Reach out again if there's anything else we can help you with.