Cómo enviar un mensaje por WhatsApp/SMS cuando se recibe un nuevo envío en Jotform

  • JhonattanCabralesLara
    Fecha de consulta 3 de agosto de 2024, 16:50

    Saludos

    Tengo una inquietud: puedo enviar un mensaje de whatsapp a un número registrado en formulario de Jotform, de tal forma que al enviar el formulario le llegue un mensaje con un texto plantilla?

    Y lo mismo, pero enviando un mensaje SMS.

    ¿Es factible? NO tengo cuenta de Zappier pero sí tengo Make.

  • Mary Eden Jotform Support
    Fecha de respuesta 3 de agosto de 2024, 20:09

    Hello Jhonattan,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I understand your request, but I’ll need a bit of time to look into its possibility. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.


  • Mary Eden Jotform Support
    Fecha de respuesta 4 de agosto de 2024, 18:38

    Hello Jhonattan,

    I'll need more time to check if this integration can be implemented using Make. Once I have finished checking its possibility, I'll update you on this thread.

    Thanks for your patience and understanding, we appreciate it.

  • Mary Eden Jotform Support
    Fecha de respuesta 5 de agosto de 2024, 12:12

    Hello Jhonattan,

    I will need some more time to investigate this issue, once I have the answer ready, I'll circle back to this thread and update you.

    Thanks for your patience and understanding, we appreciate it.


  • Mary Eden Jotform Support
    Fecha de respuesta 6 de agosto de 2024, 11:11

    Hello Jonathan,

    I have found a solution to your request. Please note that it's possible to set up a trigger to send a message to any WhatsApp number when a new submission is received. But, I wasn't able to test it as it requires an API from Whatsable. But here's how you create a scenario in Make. Let's do it:

    1. Login to your Make account.
    2. Select the Organization tab on the left, then click on the Create a new Scenario button on the upper right side of your screen.

      Cómo enviar un mensaje por WhatsApp/SMS cuando se recibe un nuevo envío en Jotform Image 1 Screenshot 30
    3. Set up your scenario by adding your Jotform account, then add another module for WhatsApp.

      Cómo enviar un mensaje por WhatsApp/SMS cuando se recibe un nuevo envío en Jotform Image 2 Screenshot 41

    I found this ready-to-use template of the scenario I mentioned above. I got that from Make Webpage. 

    Give it a try and reach out again if you have any other questions.