Exceso de límite de cuenta: no recibir envíos

  • Mei_Ling
    Fecha de consulta 31 de julio de 2024, 15:27

    Hola, estimados.

    Cuento con espacio para las respuestas y creación de forms, sin embargo, no me permite generar respuestas.

    Quedo atento.

  • Mafe_M Jotform Support
    Fecha de respuesta 31 de julio de 2024, 16:15

    Hi Mei_Ling,

    Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish let us know, and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. The account is within the limits. I have cleared form cache to refresh the forms. Please share your forms again and you should be receiving submissions now.

    Reach out again if you have any other questions.