Integración de PayPal: ¿Por qué no aparece mi moneda?

  • daycexs
    Fecha de consulta 28 de julio de 2024, 15:32

    como puedo cambiar la divisa de USD a PEN en la plantilla formulario de pedido de productos

    Jotform Thread 17344921 Screenshot
  • Eduardo Jotform Support
    Fecha de respuesta 28 de julio de 2024, 17:35

    Hi daycexs,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, let me look into it and get back to you with a solution.

    Thanks for your patience and understanding, we appreciate it.




  • Eduardo Jotform Support
    Fecha de respuesta 29 de julio de 2024, 12:22

    Hi Cesar,

    Thank you for your patience. After taking a look at the currencies available, these are all the currencies that PayPal accepts in their platform. If PayPal doesn't accept the currency, we can't add the option to the form. In your case, the currency PEN, the currency of Peru, isn't supported by PayPal, so adding it won't be possible.

    You can check out here the currencies PayPal supports and choose an available one.

    Let us know if there’s anything else we can help you with.